Returns · Exchange · Warranty · Maintenance

One system for all after-sales services

From returns and exchanges to warranty, maintenance, complaints, suggestions and branch services — ReturnPlus handles everything after the sale automatically so you can focus on what matters.

Start Free How It Works

Free trial — 7 days on Salla, 14 days on Zid

Available on:
Salla
Zid
Shopify
ReturnPlus
We've served 500+ merchants
4.9 / 5 rating
+500
merchants served
+190,000
after-sales requests handled through the platform
+255,000
products across all requests
4.9/5
58+ reviews

Our Clients — 500++ merchants served with ReturnPlus

Some of the top stores using our platform daily

ب بارلينا
ف متجر فيرلي
و وكس
أ أصـايـل
إ إكسوبلانت
م مفارش الحبيب
ل لارينا
م مفارش العييري
ث متجر ثلاث ارباع
م مفارش منصورة
س سوار SWAR
ر ريفرز ورلد
ب بيرلا
S Sleep X Factory
م ملفت
ن نصار
ل لابس LAABIS
ج جولينا
أ أوبرا فاشن
T TaleenCouture
س متجر سليب هاي
T The Give Me
ا العيسائي للإلكترونيات
S SURGE
Ratings

Discover what our merchants say about ReturnPlus

T

TEAM SAUDI SHOP

⭐⭐⭐⭐⭐
Salla

An excellent experience — the app is easy to use and practical, and the service was wonderful. The support team is very cooperative, responds quickly, and is keen to resolve any question or issue efficiently and professionally. I recommend the app and working with them.

ش

شركة علامات المنزل المحدودة

⭐⭐⭐⭐⭐
Salla

An excellent app, and their support is fast — mashallah, well done.

ن

ندش

⭐⭐⭐⭐⭐ Rated the app 5 out of 5 Salla
ر

ريفرز ورلد

⭐⭐⭐⭐⭐
Salla

A distinctive app with all the return options you need, and the team is cooperative in building requested features and solving issues.

C

Certified

⭐⭐⭐⭐⭐
Salla

Connecting my Salla store to ReturnPlus was smooth and very fast. A professional, extremely cooperative team — their attention to detail makes them the first choice every time. I highly recommend working with them.

أ

أوبرا فاشن

⭐⭐⭐⭐⭐ Rated the app 5 out of 5 Salla
U

UBI

⭐⭐⭐⭐⭐
Salla

An excellent app, and the service is honestly beyond excellent. Their support team are legends and always responsive — we wish them continued success.

ع

عطور ادفا | Adfaa

⭐⭐⭐⭐⭐
Salla

Honestly beyond any rating — they reply within three seconds and finish your work in minutes. Hats off to them for this amazing work.

O

OLI

⭐⭐⭐⭐⭐
Zid

They went above and beyond — they helped us a lot and are always at our service.

س

متجر سليب هاي

⭐⭐⭐⭐⭐ Rated the app 5 out of 5 Salla
ف

متجر فيرلي - FAIRLY STORE

⭐⭐⭐⭐⭐
Salla

A really excellent app.

ر

ركن الماسية

⭐⭐⭐⭐⭐
Salla

For two years, the app has simplified our return operations with simple steps. The customer enters their order number and phone number and submits their request easily. Their technical support is outstanding and very responsive. Effective — highly recommended.

ا

اكتان | Actan

⭐⭐⭐⭐⭐ Rated the app 5 out of 5 Salla
ب

بارلينا

⭐⭐⭐⭐⭐
Zid

A practical app that simplifies returns and exchanges for both merchants and customers. The interface is clear and the services are excellent. Support is more than outstanding.

م

مفارش العييري

⭐⭐⭐⭐⭐
Salla

Useful and distinctive — with first-class technical support.

S

Sleep X Factory

⭐⭐⭐⭐⭐ Rated the app 5 out of 5 Salla
م

ملفت

⭐⭐⭐⭐⭐
Salla

One of the best apps on Salla. Excellent app with amazing customer service. Whatever you suggest, they implement. Truly a thousand thanks to them.

ل

لارينا

⭐⭐⭐⭐⭐
Zid

An innovative and distinguished app that ensures a smooth and efficient return experience, providing fast and secure solutions with great ease and convenience.

ث

متجر ثلاث ارباع

⭐⭐⭐⭐⭐ Rated the app 5 out of 5 Salla
ل

لابس LAABIS

⭐⭐⭐⭐⭐
Zid

Wonderful and excellent for exchange and return service.

T

TaleenCouture

⭐⭐⭐⭐⭐
Salla

One of the finest and most creative apps. Very practical and highly professional in communication and performance.

R

Ray

⭐⭐⭐⭐⭐
Zid

One of the best tools we have used to manage returns and exchanges. Truly great features that simplified the entire process for merchant and customer alike — from defining return policies and conditions to creating a return request and tracking its status.

م

مفارش الحبيب

⭐⭐⭐⭐⭐ Rated the app 5 out of 5 Salla
ش

شركة حقائب المسافر

⭐⭐⭐⭐⭐
Zid

Excellent — I recommend it to all stores. Great flexibility and wonderful customer service. Tip: If you want to build a store, think about returns because this service organizes return operations and helps you improve customer service.

س

سوار SWAR

⭐⭐⭐⭐⭐
Salla

An excellent idea — I highly recommend it.

م

مفارش منصورة

⭐⭐⭐⭐⭐ Rated the app 5 out of 5 Salla
N

NAMA

⭐⭐⭐⭐⭐
Salla

One of the best apps we have worked with. Returns and exchanges have become very smooth.

أ

أصـايـل

⭐⭐⭐⭐⭐
Salla

Excellent.

I

INSEL | انسل

⭐⭐⭐⭐⭐ Rated the app 5 out of 5 Zid
Features

Everything you need in one place

Understand return reasons and make data-driven decisions

Professional Returns

We provide easy return solutions that enable your customers to return products quickly and efficiently, boosting their trust in your store.

Seamless Exchanges

In a few simple steps, customers choose the replacement product and complete the process quickly without any complexity.

Tracking Center

Real-time order tracking increases your customers' trust in your store and enables better communication with them.

Advanced Analytics

Decisions backed by real data to continuously improve your customers' experience and reduce return rates.

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How It Works

4 Steps to Get Started

With a simple and easy-to-use interface, ReturnPlus streamlines returns and exchange management without requiring any technical expertise!

01

Create Your Account

Create your ReturnPlus account and start the setup process in just a few simple steps. Our system ensures a smooth, hassle-free setup.

02

Connect Your Store

Choose your platform — Salla, Zid or Shopify — and connect your store with one click. The system handles everything automatically.

03

Customize Your Settings

Define return policies, return reasons, and refund methods according to your store's needs. Full flexibility is in your hands.

04

Start Right Away

No waiting needed! Once setup is complete, your returns management system is ready for immediate use and your customers can start submitting requests.

01 — CUSTOMER

Your customer creates the return request themselves

On a page branded for your store, your customer enters their order number and phone, picks the product and reason, and submits — no app, no account.

  1. 01Order number and phone only — no signup
  2. 02Product and reason picked in clear steps
  3. 03Photo and note attachments
  4. 04Live request status tracking
Elite Store
#10254
05 ••• •• 23
Continue
👕 Cotton T-shirt — size L149 ⃁ ✓
Wrong size ▾
Smaller than expected ▾
Tap to attach a product photo 👕 IMG_2481.jpg
Refund ✓
Exchange
Submit request
Your request was sent successfully Tracking no: RP-10254
02 — MERCHANT

You approve, ship, and refund from one dashboard

The request lands instantly: approve with one click, auto-create the return shipping label, and refund the amount — statuses update live for the customer.

  1. 01Approve or reject with one click
  2. 02Automatic shipping label with tracking
  3. 03Automatic stock quantity update
  4. 04Refund the amount and notify the customer
Return requests
#10254 Sarah M. New request
Cotton T-shirt — size L · Wrong size
  • Request received
  • Request approved
  • Shipping label created — SMSA
  • Amount refunded
149 ⃁ refunded to the customer ✓
See How It Works

Get to know ReturnPlus in two minutes

Customer Service

We're here to help you every day, around the clock

A dedicated support team ready to answer your questions and resolve any issue as quickly as possible.

Talk to a human

Our support team is ready to answer your questions and resolve any issue over WhatsApp.

Contact via WhatsApp

See it for yourself

Create your account, connect your store, and see ReturnPlus in action within minutes.

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Frequently asked questions

What is ReturnPlus?

ReturnPlus is one system for everything after the sale: your customers submit returns, exchanges, warranty and maintenance requests plus complaint and suggestion tickets through a branded page for your store, and you manage everything from one dashboard.

Which platforms does it support?

ReturnPlus works with Salla, Zid and Shopify. Connect your store with one click and your orders sync automatically.

How long does setup take?

Minutes. Create your account, connect your store, customize your return policies — and your return page is ready right away.

Do my customers need to install anything?

No. Your customer opens your return page, enters their order number and phone number, and submits the request in a few simple steps — no app and no account needed.

Does it work with shipping companies?

Yes — ReturnPlus integrates with leading logistics providers in the Kingdom such as SMSA, RedBox and Torod, so return shipments are created and tracked from inside the platform.

How do I get started?

Click "Start Free" and create your account, then connect your store. You can customize policies, return reasons and refund methods to fit your store from day one.

Pricing

Clear plans sized to your store

Prices exactly as they appear in your platform app store — no hidden fees.

Starter
50 ⃁ / per month
50 requests per month
Most popular
Essentials
149 ⃁ / per month
500 requests per month
Professional
199 ⃁ / per month
1000 requests per month

Free trial — 7 days on Salla, 14 days on Zid

Discover the features in detail
Start Today

Ready to transform your store into a professional experience?

We've served 500+ merchants with their after-sales — join them today for free

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